Overview

Welcome to Suziva. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions.

Eligibility

You must be at least 18 years old to place an order on our website. By using this site, you confirm that you are legally capable of entering into a binding contract.

Products & Descriptions

We sell jewellery products including gold, silver, diamond, and imitation jewellery. Product images are for reference only and actual products may vary slightly in color, design, or finish.

Pricing & Payments

All prices are listed in Indian Rupees (INR). Prices may change without prior notice due to fluctuations in metal prices or market conditions.

Payments are securely processed through third-party payment gateways such as Razorpay. We do not store or process your payment information.

Orders & Cancellation

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.

Shipping & Delivery

We ship across India using reliable courier partners. Delivery timelines are estimates and may vary due to location, weather, or logistical issues.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Customized or personalized jewellery items are non-returnable unless damaged or defective.

Jewellery Care

Jewellery must be handled with care. Damage due to misuse, negligence, or normal wear and tear is not covered under returns or warranty.

Intellectual Property

All content, images, designs, logos, and text on this website are the intellectual property of Suziva and may not be copied or used without written permission.

Limitation of Liability

We shall not be liable for any indirect or consequential damages arising from the use of our website or products. Liability, if any, shall be limited to the order value.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.

Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

Email: Care.suziva@gmail.com
Phone: +91 96509 46363